Ask Your Docs. Get Instant Answers.

Contextium's AI Chat lets your team ask natural language questions and get accurate answers sourced directly from your documentation—no searching, no guessing.

Answers sourced from your docs • Always up to date • No hallucinations

3sec
Average Answer Time
90%
Questions Auto-Resolved
Zero
Hallucinations
100%
Sourced from Your Docs

From Searching to Simply Asking

The way your team finds answers is about to change

Before AI Chat

Keyword Search Returns 200 Results
You search "deployment". You get every doc that mentions the word. Still no answer.
Interrupting Your Colleagues
"Hey, quick question—where's the guide for X?" Ten messages later, you have your answer.
Reading Entire Documents
You need one answer buried on page 7 of a 30-page runbook. Time to read the whole thing.
Stale Answers from AI Tools
Generic AI gives generic answers—not your team's specific processes or standards.

With AI Chat

Ask in Plain English
"What's the process for rolling back a production deployment?" — Answer in 3 seconds.
Zero Interruptions
Your team self-serves. Senior engineers stay in flow. Everyone gets answers instantly.
Precise, Cited Answers
Every answer comes with the exact source document and section—so you can verify instantly.
Your Knowledge, Not Generic AI
Answers are grounded in your actual docs, processes, and team standards. Always.

How AI Chat Works

Your documentation becomes a knowledge base your team can talk to

1

Connect Your Documentation

AI Chat indexes your entire Contextium workspace—every document, every tag, every workflow. It stays synced automatically as your docs change.

243 documents indexedSynced 2 min ago
#api#onboarding#security#deployment+47 more tags
2

Ask Any Question

Your team types questions exactly as they'd ask a colleague. No boolean operators, no learning curve.

What's our process for onboarding a new engineer?
Or try: "What's the rollback procedure?" • "How do I get API access?" • "Who owns the billing system?"
3

Get a Cited, Accurate Answer

AI Chat surfaces the answer with links to the exact source documents. Your team can verify, dive deeper, or follow up with another question.

Based on your Engineering Onboarding Guide, here's the process for new engineers:
1. Complete dev environment setup (Setup Guide.md)
2. Join #engineering-team Slack channel
3. Review code standards and PR process
4. Pair with a senior engineer for first week
Engineering Onboarding Guide.mdSetup Guide.md

AI Chat for Every Team

Real questions, real answers, from your real documentation

Engineering Teams

Stop interrupting senior engineers with questions that are already documented.

"What's the API rate limit for production?"
"How do I set up the local dev environment?"
"What are the code review requirements?"
"Which team owns the payment service?"
Result: 70% fewer Slack interruptions for senior engineers

Customer Support

Arm your support team with instant answers from your entire knowledge base.

"What's the refund policy for annual plans?"
"How do I help a customer reset 2FA?"
"What integrations does the enterprise plan include?"
"What's the SLA for P1 incidents?"
Result: Average handle time cut by 50%

HR & Onboarding

New hires get answers in seconds instead of waiting for HR to respond.

"How many days of PTO do I get?"
"What's the process for submitting expenses?"
"When does health insurance kick in?"
"Who do I contact for IT setup issues?"
Result: New hires productive 2x faster

Sales & RevOps

Reps get the competitive intel and pricing answers they need—live on calls.

"How do we compare to Competitor X on SSO?"
"What's the discount approval threshold?"
"Does the starter plan include API access?"
"What's our standard MSA turnaround time?"
Result: 35% faster deal cycles

Built for Teams Who Need Reliable Answers

Not generic AI—your AI, trained on your knowledge

No Hallucinations

AI Chat only answers from what's in your docs. If the answer isn't there, it says so. No made-up answers.

Source Citations

Every answer links back to the exact document and section it came from. Full transparency, always.

Always Up to Date

As your docs change, AI Chat updates automatically. Answers are always based on your latest content.

Permission-Aware

AI Chat respects your document permissions. Users only get answers from docs they're authorized to see.

Embed Anywhere

Add AI Chat to your internal portal, Slack, or any web page with a simple embed code.

Conversation Memory

AI Chat understands follow-up questions in context. Have a real conversation with your documentation.

See a Conversation in Action

A real back-and-forth with your documentation

Contextium AI Chat
● Connected to your workspace • 243 docs indexed

What's the process for getting production database access?

Production database access requires approval from your engineering manager and the DBA team. Here's the process:

1. Submit a DB Access Request form in Notion
2. Get sign-off from your EM (must be L4+)
3. DBA team reviews within 48 hours
4. Access granted via 1Password shared vault
Source: Database Access Policy.md

Who should I contact if I need it urgently?

For urgent access (P1 incidents only), contact the on-call DBA directly via PagerDuty. The escalation path is:

• On-call DBA via PagerDuty escalation policy
• Backup: #infra-urgent Slack channel
• Director of Engineering has 24/7 override authority
Source: Incident Response Runbook.md

AI Chat Works Better With

Workflows

AI Chat can walk your team through workflows step by step—answering questions at each stage of a process.

Learn about Workflows

Tags

Tag your docs by typing #tag inline and AI Chat becomes smarter—it can focus answers on the files that carry a given tag.

Learn about Tags

Your Docs Deserve to Be Heard

Give your team an AI that actually knows your business. Set up AI Chat in under 5 minutes.

Free plan available • No credit card required • Live in 5 minutes

Frequently Asked Questions

What is Contextium AI Chat?
AI Chat is a natural language interface that lets your team ask questions and receive accurate, cited answers sourced directly from your documentation. Unlike generic AI tools, it only answers from your actual documents—no hallucinations, no generic responses.
Can AI Chat give wrong or made-up answers?
No. AI Chat is grounded strictly in your documentation. If the answer is not in your docs, it tells you so instead of generating a plausible-sounding but incorrect response. Every answer includes a citation linking back to the exact source document.
How does AI Chat stay up to date with my docs?
AI Chat re-indexes your workspace automatically whenever documents are added, updated, or deleted. There is no manual sync step—your team always gets answers based on the latest version of your documentation.
Does AI Chat respect document permissions?
Yes. AI Chat is fully permission-aware. Users only receive answers drawn from documents they are authorized to access. Confidential or restricted documents are excluded from answers for unauthorized users.
How is this different from using ChatGPT or Claude directly?
ChatGPT and Claude have no knowledge of your internal documentation, processes, or standards. Contextium AI Chat answers exclusively from your workspace documents, providing accurate, company-specific answers with source citations—something general AI tools cannot do.
Can I embed AI Chat on my own portal or in Slack?
Yes. AI Chat can be embedded into any internal portal, intranet, or web page using a simple embed code. You can also integrate it via API or connect it through Slack for team-wide conversational access.

AI Chat Works Better With the Full Stack

AI Chat is one layer of a complete AI collaboration platform

Specialist Agents Answer With Authority

AI Chat answers are grounded in your workspace docs — but the quality of the answer depends on the agent doing the reasoning. Load a domain-specific agent and your chat responses become far more precise, concise, and actionable.

Learn about Skills & Agents

Tags Let You Chat With a Slice of Your Docs

Instead of searching your entire knowledge base, use tags to scope a chat session. Ask only the #authentication documents a question and get a focused answer — no noise from unrelated content.

Learn about Tags

Query Your Project History

AI Chat can search across project phase files, session logs, and acceptance criteria. Ask what changed between Sprint 11 and Sprint 12, why a phase was marked failing, or what's left before a milestone — and get answers grounded in your actual project docs.

Learn about Projects

Ask What Tasks Are Overdue or Next

Your task list is part of your workspace context. Ask “what tasks are overdue in the Auth Refactor workflow?” or “who is assigned the most work this week?” and get instant answers — without navigating to the Tasks page.

Learn about Tasks